Shipping Policy
Shipping Policy
Last Updated: February 19, 2024
Welcome to BarkPlayground (the "Site"). This Shipping Policy explains how we handle shipping and delivery of products purchased through our website. Please read this Shipping Policy carefully. If you have any questions, feel free to contact us at barkplayground@gmail.com.
1. Processing Time
Orders are typically processed within 1-3 business days after they are placed. Orders placed on weekends or holidays will be processed on the following business day. Once your order has been processed, you will receive a confirmation email with tracking information.
2. Shipping Rates
Shipping rates are calculated based on the weight of the items in your order and the shipping destination. We offer various shipping options, including standard and expedited shipping. Shipping rates will be displayed at checkout before you complete your purchase.
3. Shipping Methods
We partner with reliable shipping carriers to ensure timely delivery of your orders. The shipping methods available may vary depending on your location and the items in your order. Common carriers we use include USPS, UPS, and FedEx.
4. Shipping Times
Shipping times vary depending on the shipping method selected and the destination address. Standard shipping typically takes 7-10 business days for domestic orders, while expedited shipping may take 3-7 business days. International shipping times vary depending on the destination and shipping method chosen.
Please note that shipping times are estimates and not guaranteed. Delays may occur due to factors beyond our control, such as weather conditions, customs processing, or carrier delays.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment online. If you have any questions about the status of your order, please contact us at barkplayground@gmail.com.
6. Shipping Restrictions
We currently ship to addresses within the United States and select international destinations. However, there may be certain products that are restricted from shipping to certain locations due to legal or logistical reasons. If you attempt to place an order for a product that cannot be shipped to your location, you will be notified during the checkout process.
7. Shipping Charges
Shipping charges are non-refundable, except in cases where we have made an error in processing your order or if the product is damaged or defective upon arrival. If you believe there has been an error with your order, please contact us within 3 days of receiving your order so that we can resolve the issue promptly.
8. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at barkplayground@gmail.com. We are committed to providing excellent customer service and will do our best to assist you with any inquiries related to shipping and delivery.
By placing an order through our website, you agree to the terms outlined in this Shipping Policy.
Last Updated: February 19, 2024
Welcome to BarkPlayground (the "Site"). This Shipping Policy explains how we handle shipping and delivery of products purchased through our website. Please read this Shipping Policy carefully. If you have any questions, feel free to contact us at barkplayground@gmail.com.
1. Processing Time
Orders are typically processed within 1-3 business days after they are placed. Orders placed on weekends or holidays will be processed on the following business day. Once your order has been processed, you will receive a confirmation email with tracking information.
2. Shipping Rates
Shipping rates are calculated based on the weight of the items in your order and the shipping destination. We offer various shipping options, including standard and expedited shipping. Shipping rates will be displayed at checkout before you complete your purchase.
3. Shipping Methods
We partner with reliable shipping carriers to ensure timely delivery of your orders. The shipping methods available may vary depending on your location and the items in your order. Common carriers we use include USPS, UPS, and FedEx.
4. Shipping Times
Shipping times vary depending on the shipping method selected and the destination address. Standard shipping typically takes 7-10 business days for domestic orders, while expedited shipping may take 3-7 business days. International shipping times vary depending on the destination and shipping method chosen.
Please note that shipping times are estimates and not guaranteed. Delays may occur due to factors beyond our control, such as weather conditions, customs processing, or carrier delays.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment online. If you have any questions about the status of your order, please contact us at barkplayground@gmail.com.
6. Shipping Restrictions
We currently ship to addresses within the United States and select international destinations. However, there may be certain products that are restricted from shipping to certain locations due to legal or logistical reasons. If you attempt to place an order for a product that cannot be shipped to your location, you will be notified during the checkout process.
7. Shipping Charges
Shipping charges are non-refundable, except in cases where we have made an error in processing your order or if the product is damaged or defective upon arrival. If you believe there has been an error with your order, please contact us within 3 days of receiving your order so that we can resolve the issue promptly.
8. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at barkplayground@gmail.com. We are committed to providing excellent customer service and will do our best to assist you with any inquiries related to shipping and delivery.
By placing an order through our website, you agree to the terms outlined in this Shipping Policy.