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Contact Policy

Last Updated: February 19, 2024

Thank you for visiting BarkPlayground (the "Site"). This Contact Policy outlines how you can reach out to us with any questions, concerns, or inquiries you may have. We value open communication with our customers and strive to provide prompt and helpful assistance.

1. Contact Methods

You can contact us through the following methods:

- Email: barkplayground@gmail.com
- Phone: 712-292-8117
- Contact Form: You can fill out the contact form available on our website. 

2. Response Time

We make every effort to respond to all inquiries as quickly as possible. Our typical response time is within 1-2 business days. However, during periods of high volume or holidays, it may take slightly longer to receive a response. Rest assured, we will address your inquiry as soon as possible.

3. Information Needed

When contacting us, please provide as much relevant information as possible to help us assist you efficiently. This may include your order number (if applicable), detailed description of the issue or inquiry, and any supporting documentation or screenshots.

4. Business Hours

Our business hours for customer support are 7:00 am - 5:00 pm. Please note that inquiries received outside of these hours will be addressed during the next available business day.

5. Privacy and Confidentiality

We respect your privacy and will handle all inquiries with discretion and confidentiality. Any information you provide to us will only be used for the purpose of addressing your inquiry and will not be shared with third parties without your consent, except as required by law.

6. Feedback

We welcome your feedback on our products, services, and customer experience. Your input helps us improve and better serve your needs. If you have any suggestions or comments, please don't hesitate to share them with us.

7. Customer Satisfaction

Your satisfaction is our top priority. If you have any issues with our products or services, please let us know, and we will do our best to resolve them to your satisfaction.

8. Contact Us

If you have any questions or concerns about our Contact Policy or need assistance, please don't hesitate to reach out to us using the contact information provided above.

By contacting us, you agree to the terms outlined in this Contact Policy. We appreciate your trust in BarkPlayground and look forward to assisting you!